MyKiranStore Return & Exchange Policy
MyKiranStore Return & Exchange Policy
Last Updated: October 20, 2026
At MyKiranStore, every crochet product is handmade with care, creativity, and attention to detail. We offer handmade crochet tops, sweaters, bandanas, bags, coasters, scarves, and other unique accessories in Pakistan.
Because many of our products are handmade and may be customized according to your preferred size, colour, or measurements, we follow the return and exchange policy outlined below.
1. Returns on Handmade Products
We generally do not accept returns for change of mind, incorrect size selection, or personal preference, particularly for customized and made-to-order products.
Please keep the following points in mind before placing your order:
- Each product is handmade, so slight variations in colour, size, texture, and pattern may occur.
- These natural differences are part of the handmade crafting process and are not automatically considered defects.
- Customers are encouraged to review product descriptions, available sizes, colours, and customization details carefully before confirming an order.
However, this policy does not exclude any rights or remedies available to customers under applicable law.
2. Exchanges for Damaged or Incorrect Products
At MyKiranStore, we aim to deliver products that match your confirmed order. If you receive an item that is damaged or significantly different from what you ordered, please contact us.
Exchange requests may be considered in the following situations:
1. The product arrives damaged.
2. You receive an incorrect product, colour, or item compared with your confirmed order.
How to Request an Exchange
To help us review your request:
- Contact us within **48 hours of receiving your order**.
- Provide your order number and registered contact details.
- Share clear photographs of the product and its packaging, where relevant.
- Briefly explain the issue.
Our team will review your request and inform you of the next steps. If the request is approved, we will discuss an appropriate replacement or other remedy, subject to applicable law and product availability.
Please retain the product and its packaging until your request has been reviewed.
3. Order Confirmation and Quality Checks
We encourage customers to confirm their order details before production begins, especially for customized crochet products.
Before dispatch, we aim to:
- Check the product for quality and finishing.
- Verify the selected product, colour, and size against the confirmed order.
- Review customization details provided by the customer.
Please ensure that any custom measurements and preferences you provide are accurate. If you need assistance selecting a size or colour, contact us before placing your order.
4. Handmade Production Time
As our products are handcrafted, preparation time may vary depending on the product, design, and order volume.
- Standard orders are prepared according to the estimated processing time communicated at the time of purchase.
- Customized orders may require additional production time.
- We will communicate any significant delays where possible.
We appreciate your patience while our handmade products are carefully prepared.
5. Delivery and Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders within Pakistan, subject to delivery location and courier availability.
For COD orders, please:
- Provide an accurate delivery address and active phone number.
- Ensure that someone is available to receive the parcel.
- Keep the confirmed order amount ready at delivery.
Delivery times may vary depending on your location, courier service, and other circumstances beyond our control.
6. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests for customized or made-to-order products may not be accepted once production has started. Any cancellation, refund, or other remedy will be handled in accordance with the circumstances of the order and applicable law.
7. Contact Us for Return or Exchange Queries
If you have questions about our Return & Exchange Policy or need assistance with an order, please contact us:
Brand: MyKiranStore
Email: mykiranstore@gmail.com
Website: https://mykiranstore.com
phone : +9230950969841
We value your trust and appreciate your support for handmade crochet products. Thank you for shopping with MyKiranStore!
Last Updated: October 20, 2026
At MyKiranStore, every crochet product is handmade with care, creativity, and attention to detail. We offer handmade crochet tops, sweaters, bandanas, bags, coasters, scarves, and other unique accessories in Pakistan.
Because many of our products are handmade and may be customized according to your preferred size, colour, or measurements, we follow the return and exchange policy outlined below.
1. Returns on Handmade Products
We generally do not accept returns for change of mind, incorrect size selection, or personal preference, particularly for customized and made-to-order products.
Please keep the following points in mind before placing your order:
- Each product is handmade, so slight variations in colour, size, texture, and pattern may occur.
- These natural differences are part of the handmade crafting process and are not automatically considered defects.
- Customers are encouraged to review product descriptions, available sizes, colours, and customization details carefully before confirming an order.
However, this policy does not exclude any rights or remedies available to customers under applicable law.
2. Exchanges for Damaged or Incorrect Products
At MyKiranStore, we aim to deliver products that match your confirmed order. If you receive an item that is damaged or significantly different from what you ordered, please contact us.
Exchange requests may be considered in the following situations:
1. The product arrives damaged.
2. You receive an incorrect product, colour, or item compared with your confirmed order.
How to Request an Exchange
To help us review your request:
- Contact us within **48 hours of receiving your order**.
- Provide your order number and registered contact details.
- Share clear photographs of the product and its packaging, where relevant.
- Briefly explain the issue.
Our team will review your request and inform you of the next steps. If the request is approved, we will discuss an appropriate replacement or other remedy, subject to applicable law and product availability.
Please retain the product and its packaging until your request has been reviewed.
3. Order Confirmation and Quality Checks
We encourage customers to confirm their order details before production begins, especially for customized crochet products.
Before dispatch, we aim to:
- Check the product for quality and finishing.
- Verify the selected product, colour, and size against the confirmed order.
- Review customization details provided by the customer.
Please ensure that any custom measurements and preferences you provide are accurate. If you need assistance selecting a size or colour, contact us before placing your order.
4. Handmade Production Time
As our products are handcrafted, preparation time may vary depending on the product, design, and order volume.
- Standard orders are prepared according to the estimated processing time communicated at the time of purchase.
- Customized orders may require additional production time.
- We will communicate any significant delays where possible.
We appreciate your patience while our handmade products are carefully prepared.
5. Delivery and Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders within Pakistan, subject to delivery location and courier availability.
For COD orders, please:
- Provide an accurate delivery address and active phone number.
- Ensure that someone is available to receive the parcel.
- Keep the confirmed order amount ready at delivery.
Delivery times may vary depending on your location, courier service, and other circumstances beyond our control.
6. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible.
Cancellation requests for customized or made-to-order products may not be accepted once production has started. Any cancellation, refund, or other remedy will be handled in accordance with the circumstances of the order and applicable law.
7. Contact Us for Return or Exchange Queries
If you have questions about our Return & Exchange Policy or need assistance with an order, please contact us:
Brand: MyKiranStore
Email: mykiranstore@gmail.com
Website: https://mykiranstore.com
phone : +9230950969841
We value your trust and appreciate your support for handmade crochet products. Thank you for shopping with MyKiranStore!
